Refund policy

As each order is carefully packed and prepared, we do not offer refunds or exchanges once an order has been placed.

If your order does not arrive, please don't worry. Simply email us at support@pawstmarkclub.com with your order details, and we'll investigate the issue and see what we can do. Where appropriate, we may offer a replacement to ensure you receive your order.

Thank you for your understanding and support for Pawstmark Club!